Customer handling

Tips on customer handling

  • Take your phone on first ring. If you are busy message that you are on an appointment and will call the person later.
  • Explain about mehndi  art without using jargons.
  • If customers negotiate on price politely explain them that this costs high due to high hard work involved.
  • Mention that you use hand made cones with natural ingredients.
  • Ask your customer of any allergies and about the type of their skin. Lemon causes irritation in sensitive skin.
  • Henna is relaxing just like a spa. There are more chances of client sleeping during sessions. A sleepy client may smudge her design. So speak during henna application. Ask about wedding, groom, rituals involved etc. 
  • Explain about henna after care and clear their doubts. This is extremely important.  I had my henna applied for my wedding and left it overnight and removed it the next morning. I was worried of the henna stain. It was just dark orange. If the artist might have explained me that henna would get darker on time, I might have felt relaxed of color.
  • Ask about the theme on  first call of appointment. This helps you in practicing the theme. You can't draw taj mahal directly without a fine arts knowledge.
  • Ask for professional photographs of mehndi taken on wedding. This enhances your portfolio. After photo is very important as it gives stain info.

Comments

Popular posts from this blog

Mehndi powder-Brands and Suppliers

Mehndi oil and store cones

Mehndi in South India